CES 2021 Panel: Future Of Contactless Shopping

Consumers and retailers adopting contactless shopping tech

CES 2021 Contactless Shopping panel: (left) Laura Heller, Director Editorial Content & Communications, Publicis Health Media, and Peter Peng, founder and CEO, Jetson AI

Since the beginning of shopping time, retailers have continually admonished shoppers to “look, don’t touch.” In the age of COVID, consumers are now actively avoiding unnecessary touching goods in stores themselves.

But, Laura Heller, editorial content and communications director for Publicis Health Media and moderator of the CES 2021 “Future of Contactless Shopping conference,” noted that

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