CES

Consumers and retailers adopting contactless shopping tech

Stewart Wolpin ⋅

Published: January 19, 2021 ⋅ Updated: January 20, 2021

Since the beginning of shopping time, retailers have continually admonished shoppers to “look, don’t touch.” In the age of COVID, consumers are now actively avoiding unnecessary touching goods in stores themselves.

But, Laura Heller, editorial content and communications director for Publicis Health Media and moderator of the CES 2021 “Future of Contactless Shopping conference,” noted that